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Decagon

decagon.aiadded 2026-06-19
● Hiring↗ Employee liquidity on record

TL;DR中文

AI客服agent(语音、聊天、邮件)。这个list里估值涨得最猛的公司之一——6个月从$1.5B到$4.5B。客服是AI替代人力最直接、ROI最好算的场景,但也因此竞争白热化。

Worth-Joining Index · Scorecard

v2.1 ALPHA · 2026-08

Career Score

66/100

Coverage

100%

Verified

8%

Stage cohort

Growth

Vibe Check

🎪 community voting coming soon

Momentum
12.8/16
Efficiency
6.9/20
Backing
7.2/8
Market
7.7/11
Product
8.8/11
Upside
11/16

Latest valuation

$4.5B(Series D投后估值,2026年1月)

Series D · 2026-01

年化收入

~$35M

Total raised

~$481M累计融资(Series A $35M + Series B $65M + Series C $131M + Series D $250M)

as of 2026-01

Team size

~481人

figures vary
AI AgentsCustomer SupportFounded · 2023Stage · Series DHQ · San FranciscoSize · ~481人(截至2026年6月30日)

Traction · Key numbers

年化收入~$35M(截至2025年10月)与现有fixture值一致,本次为独立核实确认,无出入~ 3rd-party estimateas of 2025-10
收入增速2024年底~$10M → 2025年10月~$35M,同比增长约3倍与现有fixture值一致,本次为独立核实确认,无出入~ 3rd-party estimateas of 2025-10
Customer growthAdded 100+ enterprise customers in 2025 Publicly verifiableas of 2025
Performance dataAverage deflection rate 80%+; Chime reports 60%+ reduction in contact center costs; one customer cut its support team by 80% Company-claimedas of 2026

Funding

Total raised

~$481M累计融资(Series A $35M + Series B $65M + Series C $131M + Series D $250M)

Rounds

2

Valuation pace

$1.5B → $4.5B

D

$250M

Series D · 2026-01 · valuation $4.5B(Series D投后估值,2026年1月) · led by Coatue, Index

With: a16z, Accel, Bain Capital Ventures · Series D($250M,2026年1月28日完成)领投方为Coatue和Index Ventures,跟投方包括a16z、Accel、Bain Capital Ventures、ChemistryVC、Definition Capital、Starwood Capital、Forerunner、Ribbit Capital。与fixture一致,无出入

C

$1.5B

Series C · 2025-06

Founders

Jesse Zhang Co-founder

Met Sreenivas at an a16z retreat in Utah, then went company to company asking 'where can AI help you most' — customer support kept coming up, because companies said they simply couldn't hire fast enough to meet demand

Ashwin Sreenivas Co-founder

Co-founded Decagon with Jesse Zhang

Reality · Working here

H1B / PERMUnknown
Remote policy以枢纽城市办公室为主(SF、NYC、London、Sydney、Toronto、Atlanta),招聘页面同时列出部分Remote职位选项,未见明确的全员远程或强制在办公室政策声明公司自己的招聘页面,信息较笼统——只看到城市列表和一个Remote选项,没有细化的hybrid天数或强制到岗政策文字,供参考 Publicly verifiableas of 2026-08
Comp modelUnknown
GlassdoorOverall 3.9 · WLB 4
Equity liquidity2026年3月4日完成首次员工tender offer,估值仍为$4.5B,由Coatue、Index、a16z、Definition、Forerunner、Ribbit领投,300多名员工可出售部分已归属股份与fixture一致,无出入;补充了确切日期(3月4日)和完整领投方名单 Publicly verifiableas of 2026-03
Hiring status招聘页面显示在SF、NYC、London、Sydney、Toronto、Atlanta等多地积极招聘,覆盖工程、销售、solutions engineer、customer success等岗位与fixture中editorial描述的'快速扩张、多岗位需求大'方向一致 Publicly verifiableas of 2026-08

Signals & Risks

CustomersAvis BudgetDeutsche TelekomMercado LibreNotionDuolingoEventbriteBiltChimeSubstack
CompetitorsSierra (Bret Taylor's company — $10B valuation, ~$150M ARR; bigger than Decagon and its most direct rival)Intercom's Fin (ARR already past $100M; $0.99/resolution pricing is extremely aggressive)SalesforceZendesk
Valuation$4.5B on ~$35M ARR is ~128x — the richest multiple on this list, and it demands exceptional growth to justify; if growth slips, $4.5B becomes a ceiling overhead and later rounds could be flat or even down
Pricing pressureThe worry with per-resolution pricing: as models get cheaper and competitors undercut, unit prices get squeezed continuously — every efficiency gain you ship may ultimately turn into a price cut. It's a structural issue for the category
CompetitionSierra is running faster and bigger in the same lane — an unavoidable rival, and currently ahead

Editorial ✎

Good fit for

· People who want to build AI products with directly quantifiable value — at Decagon you can see exactly how much money your work saves customers

· Enterprise sales people: the product is easy to sell and the ROI story is easy to tell

Ask in the interview

1. The latest ARR growth rate — a 128x multiple means your equity is already priced on flawless execution for the next several years

2. You need to believe either that Decagon can catch Sierra, or that the market is big enough for both

Data changelog

Community corrections → editorial review → applied, fully on the record

2026-08-08
累计融资额 filled in as ~$481M累计融资(Series A $35M + Series B $65M + Series C $131M + Series D $250M)

data as of 2026-01 · Source: Sacra

~ 3rd-party estimate
2026-08-08
股权流动性 / tender 记录 filled in as 2026年3月4日完成首次员工tender offer,估值仍为$4.5B,由Coatue、Index、a16z、Definition、Forerunner、Ribbit领投,300多名员工可出售部分已归属股份

data as of 2026-03 · Source: TechCrunch

Publicly verifiable
2026-08-08
Remote 政策 filled in as 以枢纽城市办公室为主(SF、NYC、London、Sydney、Toronto、Atlanta),招聘页面同时列出部分Remote职位选项,未见明确的全员远程或强制在办公室政策声明

data as of 2026-08 · Source: Decagon Careers

Publicly verifiable
2026-08-08
最近一轮领投机构 filled in as Coatue、Index

data as of 2026-01 · Source: CMSWire

Publicly verifiable
2026-08-08
最近一轮估值 filled in as $4.5B(Series D投后估值,2026年1月)

data as of 2026-01 · Source: CMSWire

Publicly verifiable
2026-08-08
招聘状态 filled in as 招聘页面显示在SF、NYC、London、Sydney、Toronto、Atlanta等多地积极招聘,覆盖工程、销售、solutions engineer、customer success等岗位

data as of 2026-08 · Source: Decagon Careers

Publicly verifiable
2026-08-08
团队规模 filled in as ~481人(截至2026年6月30日)

data as of 2026-06 · Source: Tracxn

~ 3rd-party estimate
2026-08-08
Glassdoor WLB 分 filled in as 4.0/5(work-life balance分项)

data as of 2026-08 · Source: Glassdoor

Publicly verifiable
2026-08-08
Glassdoor 总分 filled in as 3.9/5(259条评价)

data as of 2026-08 · Source: Glassdoor

Publicly verifiable
2026-08-08
收入增速 filled in as 2024年底~$10M → 2025年10月~$35M,同比增长约3倍

data as of 2025-10 · Source: Sacra

~ 3rd-party estimate
2026-08-08
ARR / 年化收入 filled in as ~$35M(截至2025年10月)

data as of 2025-10 · Source: Sacra

~ 3rd-party estimate
Spot an error? Submit a correction → — you can correct facts, never negotiate scores.

Sponsorship

✓ Publicly verifiable · government data

H-1B recent sponsorship activity Latest

DOL LCA Disclosure Data · FY2024 – FY2026 Q2
Fiscal yearLCAs certifiedPositionsAvg salary
FY20261111$291k
FY202588$214k

✓ Decagon has been filing LCAs for H-1B roles recently — actively sponsoring. An LCA is the required first step of an H-1B petition — the most direct public signal of whether a company sponsors right now.

No approvals in FY2021–2023. Most companies on the list were founded after 2022, so missing early records is normal — it doesn't mean they don't sponsor today. Confirm in interviews, or ask insiders in the group.

No records for this company in the imported PERM data. Green-card processes usually start once a company matures.

Want to check another company?Sponsorship lookup →

🔒

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